Diagnosis

After a thorough analysis 72horas informs the client of all possible events or failures of the emergency phone systems which could be solved by our Post-sale Department within the shortest period of time.

The principal objective before 72horas is the correct functioning of all clients installations regardless of whether it is a mobile or land-line.

The maintainer receives a detailed list of the failures that the elevator has registered. The only information 72horas needs is the phone number and a reference assigned by the client.